Surfsight Internal Updates

Surfsight Internal Updates

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🖨️ Draft version: C6-2024 🖨️

by Sharon Schnee
New release
The draft version of the C6 release notes is here! Take a look. Read all about this release’s new features, enhancements, and the bugs we fixed in the draft release notes. For more information C6 slides, including next planned sprints,
🖨️ Draft version: C6-2024 🖨️

🖨️ Draft version: C5-2024 🖨️

by Sharon Schnee
New release
The draft version of C5 release notes is here! Take a look. Read all about this release’s new features, enhancements, and the bugs we fixed in the draft release notes. For more information C5 slides, including next planned sprints,
🖨️ Draft version: C5-2024 🖨️

Auxiliary camera field trial announcement and communication guidelines 🌻

by Rozi Buber
To all of our teams - PSMs, Sales, TAMs and others - as part of our rollout plan for auxiliary cameras, we will begin field testing in a few weeks, aiming to collect feedback from a small group of partner resellers before releasing to the
Hardware and firmware updates
Partner messaging

🚀🚀 v3.10 release package and more 🚀🚀

by Rachel Cheyfitz, GTM
Hi team! 👪 As part of our efforts to continuously improve communications, we’ve created a new document called the “release package”. The release package is to be included in all major launches (not every sprint). So, without further ado -
Hardware and firmware updates
GTM
Collateral updates

ℹ️ Service Impact Announcement: high volume of events without media and decrease in webhooks since yesterday - RESOLVED ℹ️

by Daniel Sanchez, Technical support agent
Support
We are pleased to inform you that the previously reported degraded performance issues (please find further details below) have been resolved. Duration: 2024-12-20 12:30 p.m. UTC - 2024-12-23 09:30 p.m. UTC. Impact of the degraded
ℹ️ Service Impact Announcement: high volume of events without media and decrease in webhooks since yesterday - RESOLVED ℹ️

⚠️ Code Red: All EU APIs are down. ⚠️ (RESOLVED)

by Mauricio Niebles, TS3 Support
Support
Code Red
We are happy to inform you that the service outage with the EU APIs being down has been resolved. Please find further details below. Impact of the service outage: All EU APIs. Partners impacted by the service outage: EU cloud. Duration
⚠️ Code Red: All EU APIs are down. ⚠️ (RESOLVED)

ℹ️ Service Impact Announcement: It is not possible to change the dashcam's billing status via Partner Portal ℹ️-RESOLVED-

by Silvia Arce, Technical Support Engineer
We are currently experiencing degraded performance issues with {Services Impacted}. Please find further details below. -RESOLVED- Impact of the degraded performance: It is not possible to change the dashcam's billing status via the Partner
Support

C11-2024 is out! 🚀

by Ben Goldfarb
New release
C11-2024 is out! 🚀 What’s included this time around? What’s new? Check it out! Increased the Accuracy of File Size Verification This feature verifies the video file size before informing the user that the file is ready for download. It
C11-2024 is out! 🚀

ℹ️ Service Impact Announcement: it is not possible to change the dashcam billing status via the partner portal ℹ️

by Daniel Sanchez, Technical support agent
Support
We are currently experiencing degraded performance issues with the partner portal. Please find further details below. Impact of the degraded performance: it is not possible to change the dashcam billing status via the partner
ℹ️ Service Impact Announcement: it is not possible to change the dashcam billing status via the partner portal ℹ️