Surfsight Internal Updates

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🖨️ Draft version: C6-2024 🖨️

by Sharon Schnee

The draft version of the C6 release notes is here! Take a look. Read all about this release’s new features, enhancements, and the bugs we fixed in the draft release notes. For more information C6 slides, including next planned sprints,

🖨️ Draft version: C6-2024 🖨️

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🖨️ Draft version: C5-2024 🖨️

by Sharon Schnee

The draft version of C5 release notes is here! Take a look. Read all about this release’s new features, enhancements, and the bugs we fixed in the draft release notes. For more information C5 slides, including next planned sprints,

🖨️ Draft version: C5-2024 🖨️

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Auxiliary camera field trial announcement and communication guidelines 🌻

To all of our teams - PSMs, Sales, TAMs and others - as part of our rollout plan for auxiliary cameras, we will begin field testing in a few weeks, aiming to collect feedback from a small group of partner resellers before releasing to the

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🚀🚀 v3.10 release package and more 🚀🚀

by Rachel Cheyfitz, GTM

Hi team! 👪 As part of our efforts to continuously improve communications, we’ve created a new document called the “release package”. The release package is to be included in all major launches (not every sprint). So, without further ado -

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ℹ️ Service Impact Announcement: Increase in responses with status code 4xxℹ️

by Mauricio Niebles, TS3

We are currently experiencing degraded performance issues with a high rate of failure code errors, the issue was escalated to our Dev team. Impact of the degraded performance: API calls, Partner Portal, and Surfsight Site. Partners

ℹ️ Service Impact Announcement: Increase in responses with status code 4xxℹ️

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ℹ️ Service Impact Announcement: Dashcams are getting offline in the NA Cloud ℹ️ – RESOLVED

by Silvia Arce, Technical Support Engineer

We are happy to inform you that {Dashcams are getting offline in the NA Cloud} has been resolved. Please find further details below. Twilio/Kore, the super SIM provider, has confirmed that there was a service issue yesterday, Jan 16th,

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ℹ️ Service Impact Announcement: {Dashcams are getting offline in the NA Cloud} ℹ️

by Silvia Arce, Technical Support Engineer

We are experiencing degraded performance issues with {Dashcams getting offline in the NA Cloud}. Please find further details below. After further investigation, we have determined that the service outage impacted a subset of the dashcams.

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ℹ️ Service Impact Announcement: {Some dashcams are getting offline in the NA Cloud}ℹ️

by Silvia Arce, Technical Support Engineer

We are currently experiencing a service outage with {Some dashcams are getting offline in the NA Cloud}. Please find further details below. Impact of the degraded performance: Some devices going offline in the NA cloud. Our team is

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⚠️ Code Red: {Dashcams are getting offline in the NA Cloud} ⚠️

by Silvia Arce, Technical Support Engineer

We are experiencing a service outage with - Dashcams getting offline in the NA Cloud -. Please find further details below. Impact of the degraded performance. Devices going offline in NA Cloud Our team is currently investigating. We

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